Shipping policy
Estimated date of delivery:
| Regions | Shipping Method | Shipping time | Cost |
| United States | 🚚Free Shipping | 10 ~ 15 business days | $0.00 USD |
|
✈️Fast Shipping |
6 ~ 10 business days | $25.00 USD | |
|
🚀DHL Shipping |
4 ~ 7 Business Days | $45.00 USD | |
| Canada | 🚚Free Shipping | 10 ~ 15 business days | $0.00 USD |
| ✈️Fast Shipping | 7 ~ 11 business days | $20.00 USD | |
| 🚀DHL Shipping | 4 ~ 7 Business Days | $45.00 USD | |
| Australia | 🚚Free Shipping | 10 ~ 15 business days | $0.00 USD |
| ✈️Fast Shipping | 7 ~ 11 business days | $20.00 USD | |
| 🚀DHL Shipping | 4 ~ 7 Business Days | $45.00 USD | |
| Europe | 🚚Free Shipping | 10 ~ 15 business days | $0.00 USD |
| ✈️Fast Shipping | 7 ~ 11 business days | $25.00 USD | |
| 🚀DHL Shipping | 4 ~ 7 Business Days | $45.00 USD |
✳Please note that as the clothes are handmade, our production time takes 3-5 days, this time is not included in the shipping time.
All shipping times exclude clearance/customs delays. You can visit our tracking order page to track your package anytime.
Canceled Orders
Kindly notify our customer service to cancel orders by contacting service@sweetearing.com.
The order is canceled in the following situations:
If your order was placed before 7 pm (PST) on the same day, you can cancel the order by contacting service@sweetearing.com before 7 pm (PST) on the same day.
If the order was placed after 7 pm (PST) on the same day, you can cancel the order by contacting service@sweetearing.com within 24 hours.
However, once the order has entered the production process, the order cannot be canceled.
Make sure to include the following information when requesting an order cancellation: Order number & contact information.
We cannot cancel your order for you if the package is in transit. We recommend that you select Reject when you receive a delivery call for your package. In this way, after we receive the returned package, we will cancel your order within 1–2 business days.
YOUR SHIPPING ADDRESS
We ship to PO BOX and overseas locations with USPS. Customers must complete a correct shipping address with APT#, SUITE#, UNIT#, SPACE#, BUILDING#, etc. for delivering your orders.
Please be advised to place an order as early as possible for national holiday shopping, weddings, prom, graduation, etc.
ORDER PROCESSING
All suits are handmade and take 3 - 4 days to make before dispatching. Shipping days are Monday through Friday, holiday orders will be processed on business days. No weekend delivery or shipping. All weekend orders will be processed the following Monday.
Order tracking
To track your order, please go to
Enter your tracking number and you can track your order.
Tracking number
After shipping out, customers will receive a shipping confirmation e-mail, with a tracking number included.
Foreign transaction fees
If your credit card account is in a currency other than US Dollars, you may be charged at a different exchange rate than what is quoted on our website. You may also be subject to a foreign currency transaction fee. These fees are determined by your bank's pricing and transaction fee policies. We are not responsible for the exchange rate of any charges your bank or issuing credit card company may charge you. For further details on foreign transaction fees, please contact your bank.
Our store prices are shown in your local currency, but in USD when you checkout. All transactions will be handled in USD through Paypal or Stripe at the checkout page.